Emma Aurelia | Review left on Trust Pilot
I can’t fault the team in helping get CHC for my Dad.
It was a long process which went to appeal then NHS England but without their expertise and knowledge we would never had got justice for my Dad.
Sadly he passed away before final decisions were made but in the end he was awarded it and he should never not have been given it such was his condition.
CHC is a complex process but Compass took away the worry and the stress of navigating a system which seeks to try and exclude those who clearly meet the criteria abd without the help of their advocates and the time taken to review in detail the appalling conduct of the CQC and the way they try and stop patients and loved ones being awarded it it was amazing.
Families are easily lost and don’t have the expertise to see the process through alone and I would highly recommend people use Compass and receive the entitlement which is there but not easy to obtain.
Without Compass we probably would have found it very hard to reach the outcome that my Dad deserved and was entitled to. It’s rare to have to go through an appeal process then to NHS England but it was worth it in the end.
Thanks so much for all your efforts and work,
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