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Lesley Gibbard

Lesley Gibbard | Review left on Trust Pilot

I appointed Compass back in April 2017 when my uncle was being moved into a nursing home with multiple issues. The CCG assessed him in May in the nursing home as he was discharged on a 6 week funding agreement and despite his obvious health needs he was denied funding (apart from a health top up direct payment to the home from the NHS) - despite all efforts to appeal the CCG would not change their minds but last week after Compass had taken the case through to NHS England we were awarded 100% refund.

My uncle sadly passed away in December 2019 - the CCG has accepted the decision from NHS England and I will hopefully be reimbursed shortly.

I would not have continued with this had it not been for the tenacity of Compass.

Thank you so much.

Please click here to view the above review on our Trust Pilot page.

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