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How we have helped our clients:

The value of instructing an Advocate from Compass CHC to attend CHC assessments Introduction: Compass CHC often receive instructions to act for clients that have experienced significant delays from Health Boards (as is the format in Wales) and CCGs (in England). Delays are often experienced from the point at which the family first initiated a Continuing…

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Overview: Retrospective Welsh Case This case illustrates the drastic failures of Health Boards to accurately apply the national framework, such that they grossly undermined the care needs of the patient to the extent that Compass CHC successfully appealed 8 disputed care domains and secured Continuing Healthcare funding. Details of the case: This was a retrospective case…

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Overview: The patient, who had been diagnosed with Parkinson’s Disease and Dementia, had a number of severe health issues and required constant supervision during waking hours. She lived at home with full-time care provided by live-in carers and paid for privately by the family. BaNES (Bath & North East Somerset) Clinical Commissioning Group outsource their…

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When Mr CF contacted us to instigate the continuing healthcare funding process, Mrs JF (his mother) was living at home with agency carers attending 4 times a day. In 2016, Mrs JF suffered from ulcers on her leg which did not respond to treatment. Consequently, she required a leg amputation in May 2016 which brought…

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The Compass CHC team was approached by a lady whose mother was in hospital following a serious fall. The hospital was seeking to discharge her home with a care package of 4 carers a day however the lady was completely immobile with a number of severe, complex health conditions, including a diagnosis of terminal cancer.…

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In this case we assisted in successfully influencing the outcome of our client’s assessment for continuing healthcare funding prior to their discharge from hospital. Whilst in hospital, the patient was advised they were not well enough to return to their own home and required nursing care but, due to owning their own home, they would…

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The Compass continuing healthcare team were contacted by the spouse of a patient who was in hospital and suffering from severe issues with their mental wellbeing and behaviour as a result of dementia. The hospital had advised the family that the patient would need to be discharged to a nursing home and that they would…

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Mr B was admitted to a care home after being discharged from hospital. Despite clear guidance that at such a time it is good practice to assess someone’s eligibility for Continuing Healthcare funding prior to discharge, no assessments were done. The care home was costing Mr B £1000 per week and so his family got…

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Mr M was living in a care home for 4 years prior to Compass CHC being instructed. Compass CHC were contacted by his family as his funds were running low and they felt that he shouldn’t be paying for his care as his needs were primarily health needs. On securing the available care records we…

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We were contacted by Mrs P’s family after she had moved from home into a nursing home. On securing the available care records, we drafted detailed representations supporting the contention that the needs were primarily health needs.  Thereafter, we instigated the NHS assessment process. A few days before the checklist, Mrs P fell and fractured…

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Prior to instructing Compass CHC, Mrs IB had been a resident in the care home for over 4 years. During which time, no Continuing Healthcare assessments had been completed, despite it being good practice for an assessment to be completed when somebody enters a care setting. Compass were contacted by Mrs IB’s son and on…

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We were initially instructed in May 2016, where we looked to pursue a standard case to secure funding in place going forward for Mrs Seddon. Unfortunately, however, Mrs Seddon passed away in February 2017 and so we then proceeded with the case with a view to claim back previously incurred care costs. We gathered and…

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Following the patient’s passing, we had contacted the responsible Integrated Care Board (‘ICB’) to request a retrospective review of a two-year period, with the view of recovering the care fees which had been incurred throughout this time. We gathered medical evidence and drafted comprehensive representations, which supported an entitlement to CHC funding for this period.…

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