Mr GC | Surrey
On 10th April, I attended the Checklist stage of my mother's application to receive Continuing Healthcare.
I had the pleasure of meeting two of your Advocates Mr Andrew Carman and Mr Arun Phillips. Prior to the meeting they gave me a briefing on how the Checklist procedure would take place, so I had an idea what to expect.
During the Checklist process I was very impressed with the knowledge and professionalism of your advocates in addressing some of the points raised by the CCG representative. I feel without their input the initial stage of my mother's application may not have progressed as well as it did.
Would you please pass on my sincere thanks to both gentlemen.