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Mr M

Mr M | Yorkshire

Outstanding service from Compass CHC. The challenge took a couple of years all in all and the CCG refused funding at every level of review which really disheartened us despite relatively high DST scores which were improved notably by the Compass advocate’s.

Half way through it all I felt like I’d wasted thousands of pounds pursuing the CHC funding and truly believed that it wasn’t possible and that the default decisions would be just to typically decline funding.  Then finally at the final stage, just at the point of escalating to NHS England, it was just before the meeting I got a call from Compass to tell me that the CCG agreed that my mother was in fact eligible and so not only approved funding but backdated it two years repaying a lump sum. Compass were very thorough and it’s really worth getting them to gather all the information and prepare the necessary evidence as they really know what they are doing.

I opted to have them attend at each stage which I feel was a must and they have again just helped re-secure another years funding after the initial 3 month review which is great. For the price of maybe a month’s care home fees you can potentially secure a year’s funding or beyond which is a no brainer financially.

I can honestly highly recommend them to take care of you and even though they were based at the opposite end of the country and we had to pay their travel expenses, I wouldn’t choose anyone nearer because I feel confident of their abilities for success.

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