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Mrs Brown

Mrs Brown | Hampshire

Dear Compass

I just wanted to write a short email to say how impressed I was today with Natasha who attended the checklist meeting at Camberley Manor for my father.  I was deeply shocked at the hostility, aggression and rudeness shown to Natasha by the CHC Nurse.  The meeting was uncomfortable, protracted and painful. Natasha however was extremely well prepared, polite, pleasant and persistent and quite frankly we would not have had a leg to stand on if she had not been representing us.  I did tell Natasha that I was very grateful that she was there, sorry for the awful treatment she was given, and that she was worth every penny! 

I feel very confident in her and her abilities and just wanted to pass that on to you.

With kind regards

Karen Brown

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26th September 2018

Changes to the Decision Support Tool and checklist for NHS Continuing Healthcare 2018

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National Framework for CHC and FNC October 2018 Revised

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