Testimonials
Below are the latest testimonials from just some of our satisfied clients here at Compass Continuing Healthcare.
"The team at Compass kept me informed during the lengthy process and were always extremely helpful, courteous and above all caring."
Mrs Healey | London
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"I would recommend any family faced with care home fees for their loved ones to talk to Compass CHC before you do anything."
Mr R.B | Cheshire
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"Thanks to Compass we are waiting for a considerable sum of money for Dad's care home fees, in spite of being told by the care home manager and the NHS professionals that he wasn't eligible."
Mrs V C | Portland
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"I am pleased to say that Kia Jago and the team did a great job in restoring her eligibility of funding and we wouldn`t hesitate in recommending them"
A Rowson | London
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"Outstanding service from Compass CHC."
Mr M | Yorkshire
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"I could never have achieved what Compass did on my own and I am eternally grateful to them for securing the refund of over one year’s worth of my mum’s care home fees."
Mrs Callaby | Cambridgeshire
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"It was good to have had many conversations with the team at Compass, before committing to the expense of moving forward with the appeal process."
Mrs Gapp | Cambridge
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"Without the help and support from the team at Compass, I would never have considered taking this further, I am so grateful to them for their tenacity and professionalism."
Mrs C. H | Croydon
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"Quite frankly we would never have achieved anything without the expertise and commitment from the Compass CHC advocates."
Mr Foskett | Kent
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"Without the specialised expertise and support of Compass, I believe that it would be very unlikely that I would have arrived at any fair resolution."
Mr N P | Berkshire
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"We can’t thank your company enough for the assistance you provided to ensure my father won the funding he is entitled to."
Mr Vangasse | Lincolnshire
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"I am so pleased I have had Compass to cover my back, especially when I felt so vulnerable and out of my depth."
V Stebbing | Cornwall
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"We as a family have been delighted with the service provided by Compass."
Mrs Defoe | London
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"My father’s DST was held yesterday and I wonder if you would pass on my thanks to Leah Davies for her excellent representation as advocate at the meeting."
Mrs Hutchinson | Ipswich
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"I feel that with Aruns efforts a favourable outcome
will be assured."
Anonymous | Nottingham
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"I want to thank Compass very much for all it's help with this matter"
Mrs R | Herts
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"The professional support of Compass gave me confidence matters would be resolved positively and their expertise ultimately achieved a most successful outcome."
Mr Hawley | Worcestershire
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"I would like to thank everyone at Compass for the professional manner in which they handled my mother's continuing healthcare assessment on the 23rd October."
Mr Aldren | Lancashire
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"Just letting you know that the CHC have agreed the funding for Mike."
Mrs Mitchell | Birmingham
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"Just a quick note to say thank you for supporting my Dad’s checklist assessment today."
Mrs Patrick | Salisbury
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"Just a little thank note of thanks..."
Mrs Wilson | Southend
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"Applying for Continuing Care can be quite daunting. It's not well known about and not properly understood even among healthcare professionals outside those directly working in Continuing Care."
Mr Pretty | Nottingham
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"We would like to say we have no hesitation in recommending your company and to thank you for your work in recovering his care home fees."
Mrs Kenney | Leicester
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"From the family point of view we would like to say that the service your Company provided to ourselves was outstanding"
Gary Kidd (2nd Testimonial) | Norfolk
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"I would just like to say how grateful I am to the Compass CHC team for the support Mum and I received"
CN | North Yorkshire
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"I would like to thank Compass Continuing Healthcare for getting my father CHC funding."
Mrs Carrington | Lancashire
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"We contacted Compass CHC who took control of the situation for less than a months care home fees Compass CHC appealed and won gaining my father more than £40,000 back in fees."
Mrs Black | Huddlesfield
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"We are writing to say how much we appreciate the help and advice you have provided us over the last 6 months to support us seeking NHS Continuing Healthcare Funding."
Mr Cook | Hampshire
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"If you are considering pursuing such funding I would not hesitate recommending this firm."
Mr Sutton | Cheshire
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"I feel I must write to thank you for the time and effort put in by the whole team at Compass. Absolutely could not have gone through this mine field on my own and your knowledge of who to keep contacting to move things forward I am sure played a very important part in securing this outcome."
Mrs Leftwich | Wirral
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"I would like to say a huge thank you to Compass and all of the team, but a special thank you to Tim, Helen and Andrew who are extremely professional and knowledgeable and helped to secure full funding for my mother."
Mrs M. Dorward | Tyne and Wear
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"We as a family have found that Compass CHC have been found to be a genuine company that knows the NHS, CHC and Social Services methodology and works with families to ensure that correct procedures are adhered to with Professional people who carry out investigations thoroughly"
Gary Kidd | Norfolk
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"Compass have worked diligently on our behalf. What they have achieved for us is the reward for many many hours of thorough research. The staff who came to support us at the critical meetings were outstanding."
Mrs Jagger | Cheshire
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"Would you be so kind as to pass my thanks on to Andrew for his input and support."
Ms CC | Crewe
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"On 10th April, I attended the Checklist stage of my mother's application to receive Continuing Healthcare.
I had the pleasure of meeting two of your Advocates Mr Andrew Carman and Mr Arun Phillips."
Mr GC | Surrey
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"Can I place on record my appreciation for the help your company has given in representing my mother at her recent DST meeting and subsequent communication."
Mr Armstrong | Northumberland
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"Following the granting of healthcare funding for my late mother, and the subsequent overturning of that decision, I was advised by a private healthcare professional to approach Compass CHC with a view to appealing the decision."
Ian Hamilton | Hertfordshire
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"I would like to thank the entire Compass team for your ongoing support and advice - I really couldn't have done this on my own."
Ms D.J | UK
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"Does what it says on the tin - Compass Continuing Healthcare were successful in winning our claim for continued health care (CHC) funding."
The Finch Family | Suffolk/Surrey
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"I first instructed Compass CHC subsequent to the full continuing healthcare assessment of my mother on 25 April 2017. I only wish I had known what I know now and had instructed Compass for the initial assessment also."
Claire Gee | UK
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"My sister and I would like you to know how impressed we were with the effort made by your advocate Edward Bennett this morning. He had a full grasp of the brief, spent sufficient time preparing us for our input into the meeting and he made appropriate and well argued contributions when they were needed."
Mr Hughes | UK
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"Thanks to the excellent support and assistance from Compass Continuing Healthcare, we were able to successfully challenge the NHS decision in respect of continuing healthcare funding for our late father"
John and Janet | Hertfordshire
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"I very much appreciate the service and effectiveness displayed by Tyler at the September Assessment"
Anon | Essex
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"Tyler’s representation was highly professional and reassuring"
Anon | England
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"I want to thank Tyler for all his help. An extremely professional gentlemen"
Anon | Sheffield
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"I can't thank you enough for your help with the meeting at such short notice. My Mum had no idea what the meeting would be like and you helped her through it in a calm professional manor."
T. Poole | undisclosed
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"I just wanted to let you know my husband has successfully been awarded full NHS Continuing Healthcare..."
Mrs S. | Hampshire
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"Can you thank Helen who was amazing today... we no longer need to pay any fees ... and I'm very optimistic that will get the rest refunded."
Mrs P. | Kent
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"Thank you our Advocate Andy was superb."
Anon | North England
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"After a period of 6 months I was really desperate and found Compass CHC online. I took a chance and phoned them to ask advice on how I could start Mum's case off. They were the first people to listen and didn't try a hard sale."
Mrs Akehurst | Kent
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"I promised to advise you when I heard anything significant from the Continuing Healthcare Team.
There have been various communications which resulted in me receiving, last Saturday, a cheque for £40,252.12 - I would like to say thank you to all the team at Compass CHC for their dedication in pursuing this matter."
Mr R. | Yorkshire
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"Hi Natasha I am sorry I didn't get to see you before you left today. I just want to say thank you for your help and guidance before and during the funding meeting today.
I was very impressed by your knowledge and expertise and the professional way you displayed it throughout the meeting.
Thank you, Compass CHC for listening when no one else would."
Lesley Akehurst | Kent
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"Very satisfied with result from Compass Continuing Healthcare. Large sum of money refunded due to mental health issues being recognised. Thank you."
Janet Rowell | Wales
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"I have to give a special thank you to Tyler, without his input and assurances , I very much doubt I would have had the knowledge and confidence to proceed on my own."
Mrs Carter | Norfolk
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"I just wanted to write a short email to say how impressed I was today with Natasha who attended the checklist meeting at Camberley Manor for my father."
Mrs Brown | Hampshire
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"Without advice from Compass I wouldn't have known to ask for the screening test and we would have had to pay the full fees."
Mrs Bentley | Lancaster
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"A very, very big thank you to all the 'Compass Team'"
Ms E Rogers | Kent
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"At last I have received a cheque in full settlement re the above named retrospective review and I wanted to take this opportunity to thank you and all your staff for the help and assistance you gave myself and my family in taking this case on and winning it for us."
Mrs M. Holtby | Devon
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"We would like to thank Tim Davies and Natasha Cattel of Compass Continuing Healthcare for the advice, support and work that they have provided to us."
Mrs J. Cornwell | Derbyshire
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"Having responsibility for an elderly parent with complex needs is challenging for any family and the prospect of preparing for a Continuing Health Care Assessment can be daunting."
Amanda Kornas | Nottingham
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"I wanted to say a big thank you to you both. You were ever so helpful with answering my questions and offering me support after my father had suffered a Stroke."
Mr Berwick | UK
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"Tim Davies is tenacious and knowledgeable as well as being a skilled negotiator."
The Cowell Family | Kent
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"We turned to Compass CHC for help when, my brother-in-law, who suffered from very advanced Alzheimer’s and other severe health problems, had suffered a fall and was in hospital."
John Phipps | West Sussex
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"My father-in-law, who had been given a terminal diagnosis, had reached the point where he was immobile. The local GP, advised admission to hospital and suggested that a Nursing Home ought to be considered, and that he would have to be self-funding."
Dr Michael Foster | Blandford Forum
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