Client success stories

To help other going through similar situations, some of our clients have agreed to share their experiences of securing continuing healthcare funding. Here are their stories:

Michael’s story

When Michael reached out to Compass CHC, his mother in law had already spent two years in full time care. Despite significant cognitive and physical impairments, including immobility, double incontinence, dementia related anxiety, recurrent infections, and arthritis, the family had repeatedly been t

Helen’s story

Helen’s father was diagnosed with Alzheimer’s and dementia in 2013, shortly after he was also diagnosed with prostate cancer. Around the same time Helen’s mother was diagnosed with bowel cancer. This period was extremely challenging for the family as they navigated through multiple hea

Mark’s story

Mark successfully secured NHS Continuing Healthcare funding for his father, Peter, who was living with dementia, although the journey to get there was far from straightforward. Compass CHC guided Mark through the often opaque and overwhelming system, providing the expert advocacy they needed to secu

Simon and Joanne’s story

Watch the video below of Simon, a retired GP and his wife Joanne. They explain how Compass CHC supported them to secure NHS continuing healthcare funding for Joanne’s mother, who was paying £7,000 per month for care. With our support and advocacy representing the family in the NHS assessment,

Wendy’s story

Wendy contacted Compass CHC for advice when her mother was moved from home into a nursing home. After completing a review of her situation we recommended to the family that her mother could be eligible for NHS Continuing Healthcare funding. We gathered the available care records, and drafted detaile

Latest News

Continuing healthcare guidance from the experts at Compass CHC.

Compass CHC commits to national cyber security standards

We are proud to confirm that Compass CHC has successfully renewed its Cyber Essentials Plus certification, reinforcing our commitment to keeping your personal and sensitive information safe. Cyber Essentials Plus is a UK Government‑backed, independently audited certification. Unlike basic cyber se

Family secures full NHS Continuing Healthcare funding after successful appeal

A family recovered around £65,000 in previously paid care fees after our team supported them through the ICB appeal process and a local resolution meeting, resulting in full NHS Continuing Healthcare funding being awarded. The family approached Compass CHC after a Decision Support Tool (DST) assess

Compass CHC is now a Living Wage accredited employer

We’re proud to share that we’ve been recognised by the Living Wage Foundation as a Living Wage accredited employer, confirming our commitment to paying the real Living Wage. What this accreditation means The Living Wage Foundation’s real Living Wage is the only UK wage rate calculated on the r

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